case study

Helping La Reserva connect with their exclusive guest community

La Reserva is a luxury, residential community in Southern Spain. It was created as a private club to give its members exclusive access to a range of leisure, sporting and lifestyle activities, all in the setting of Southern Spain’s beautiful beaches and landscapes.

La Reserva is a luxury, residential community in Southern Spain. It was created as a private club to give its members exclusive access to a range of leisure, sporting and lifestyle activities, all in the setting of Southern Spain’s beautiful beaches and landscapes.

THE CHALLENGE

La Reserva de Sotogrande is a private, members-only residential community. They wanted their own private, dedicated space for their community members to gather, interact and connect with each other online without all the noise of big social media. They also wanted the freedom to customise their community space and tailor the features to suit their needs – something that big social media sites couldn’t do. They also can’t be customised with logos, brand designs and custom colours, which stops it from feeling like your own space. In Disciple, they found exactly what they were looking for.

THE SOLUTION

With Disciple, La Reserva created an interactive online meeting space that’s entirely their own. Complete with their own branding and colour palette, but also tailored with a carefully selected range of features, privacy settings and registration options. The result is a thriving community of engaged members who have their own safe space to gather, interact and connect with each other in a mobile meeting place that represents their community.

GROWTH

64%

of La Reserva’s social following have joined their app.

1219

residents of La Reserva have joined the app community.

4x

La Reserva’s in-app posts see 4x more engagement per user than their socials.

IMPACT

“Fantastic app. An excellent way to explore and get to know La Reserva de Sotogrande” – app customer

The La Reserva app is where our community members and visitors can find all the information about our real estate offering, services and events, and also connect with each other.

Our main goal for the app is for our club members to be able to find information quickly from their mobile. It also gives them a space where they can read about our activities and events, plus they have an easy way to contact us and book our services. Whether it’s food & drink, sport activities and so on.

This is a great way to engage with your customers directly as opposed to traditional media such as emails, website or social media.

La Reserva