Powerful Customer Community Software for Online Community Management

There are a number of advantages to using community software as a tool for your business. Customisable community software provides you with a valuable opportunity to offer excellent customer service directly to customers. Having direct access to you in an informal setting as well as a private space to be educated and informed on the latest product updates or releases can make your customers feel valued and involved in the process which inspires trust and loyalty. You also have a number of interactive tools that you can use to keep your customers engaged with topics to do with your business such as Polls, Livestreams, Push Notifications, and direct messaging.

Online community engagement platforms are essential these days if you’re looking to market a product or service to a dedicated base of loyal customers. Creating a community platform app for this customer base gives followers of your brand the chance to interact with you – and each other – in ways that create long-lasting relationships.

While some brands attempt to achieve this with free community software, these are usually lacking in their feature-set, and in the degree of customisation they allow. Conversely, Disciple Media’s customer community software grants you total control. An app or website built with Disciple also lets customers post and share user generated content such as polls, videos, events, and even video livestreaming.

Here at Disciple, we’ve powered hundreds of communities in a variety of different niches. We’re confident in saying that our state-of-the-art customer community software is the best community software available. Our platform provides you with the option to fully-brand your platform, tailor the existing features and functionality to your business’s needs, offers a greater level of control and security as well multiple monetization options.

Building a community can be a challenge for any organisation. That’s why when you sign up to Disciple you not only get the most powerful customer community software, but also a lot of resources on growing your community.

We work with all types of communities from various industries. There are five main community types: Interest (you gather your customers around a particular hobby or passion), Action (you gather your customer in order to bring some change in the world), Place (you gather your customers because they live in a particular geographic area), Practice (you gather your customer because they are in a similar profession – this is more common for B2B brands).